FCL Lifting Hub redefines service-contract management with powerful, previously unseen functionality, simplified for confident decision-making. Instantly available, transparent, modular low-cost pricing models, and dynamically evolving. It delivers measurable ROI by exposing exactly where supply chains are most volatile, resulting in uncontrolled expenses.
FCL Lifting Hub sets your ocean freight product management apart from your competition!
Painpoints addressed
The shipping industry is in turmoil, placing commercial relationships under increasing pressure. In this environment, relevance depends on strong volume commitments, dynamic adjustments, and fast, performance-driven decision-making. These elements are essential to building trustworthy partnerships and achieving optimized procurement.
Core Application
Service Contract Management
Industry trends highlight increasing pressures on contracts between LSPs, BCOs, and shipping lines, particularly around obligations and fulfillment. To stay ahead, LSPs and BCOs need full, real-time insight into contract performance across all shipping lines. This transparency drives smarter volume allocation, proactive balancing, and maximized tier-based incentives.
Strong commercial relationships rely on trust and predictability. FCL Lifting Hub provides the visibility and transparency necessary to support data-driven discussions, align expectations, and facilitate constructive negotiations among business partners.
Origin Services
Allocation Visibility
Building on the exceptional data quality of our core application, expanding our services into the booking process was a natural next step. This is precisely where significant errors, workarounds, and a lack of visibility place allocation performance under severe pressure, without any real-time capability to intervene and improve outcomes.
As a result, contract parties face increased, un-calculated costs with no ability to recover them by root cause, eroding trust and negatively impacting procurement performance.
FCL Lifting Hub closes this gap by delivering real-time allocation visibility and comprehensive reporting, restoring control, transparency, and performance.
Destination Services
Demurrage | Detention Visibility
Informing customers of occurring, unexpected charges, and having the ability to prevent them, is a critical obligation. Our mission is to develop destination solutions that deliver visibility and embedded business logic at your fingertips.
Geopolitical events, natural disasters, and infrastructure constraints increasingly force vessel reroutings, significantly impacting equipment availability, terminal operations, and last-mile capacity.
As a result, demurrage, detention, storage, and per-diem charges have become major cost drivers, while visibility and proactive alerting remain largely unresolved. FCL Lifting Hub will soon address this challenge with a dedicated solution.
Your Dashboard 4.0
FCL Lifting Hub enables swift, fact based decision making through logical visibility & monitoring features, standardized data, real-time.
Core Application
Volume Performance
Accurate volume performance, against targets and prior-year benchmarks, is critical for taking timely action and managing growth, contracts, and commitments. We provide consistent, standardized insights at your fingertips, anytime you need them.
Core Application
Carrier Performance
Effective management of contracts and commitments is essential to be recognized as a trustworthy business partner and to avoid high costs from non-performance (e.g., dead freight). We provide an instantaneous overview of your liftings against agreements.
Core Application
Tradelane Performance
Managing strategic growth is critical for any leading company. In dynamic markets, timely insight and clarity on action items are essential. We provide a continuous overview of your trade-lane development, enabling you to execute strategic initiatives effectively and drive measurable growth.
In addition to trade lanes, our geographical analytics extend to regions, subregions, countries, and port-to-port levels.
Core Application
Shipper | Consignee flows
The ability to drill into detailed data, whether to take corrective action or assess growth performance, is critical to improving results and driving measurable impact.
FCL Lifting Hub delivers real-time visibility across shipper and/or consignee relationships.
It is an ideal tool for budgeting and target setting, enabling the development of a strategic, customer-specific roadmap.
Core Application
Service Contract overview
A key differentiator from traditional TMS solutions is the ability to visualize individual service contracts, whether managed centrally or contracted locally, with equal transparency.
Service contracts can be categorized (e.g., Spot, FAK, BSA, NAC, Commodity, etc.) and individually named, providing a comprehensive overview and enabling structured routines for contract combination and performance management.
Volume incentive reporting is no longer a time-consuming exercise, it is available at the click of a button.
Core Application
Service Contract utilization
Equally important to having full visibility of all service contracts is the ability to manage their utilization in real time.
Our dashboards provide an immediate overview of utilization and performance trends, measured against targets (MQC), supported by graphical visualizations of geographical weighting, allowing you to focus on what is most relevant.
Detailed reports enable deep dives down to individual booking and bill of lading (B/L) level.
Multi-carrier and trade lane visibility, comparison and the ability to drill into singular service contracts ensure your ocean freight product management is informed to perform.
Reports & Statistics
FCL Lifting Hub provides a standard reporting package covering:
-
Volume reporting (effective, target, forecast, deviation)
-
Tradelane & Geo-reporting
-
Service Contract utilization & Affiliate reports
-
Allocation Visibility
-
Carrier performance and Volume Incentive reporting
-
Time Performance reporting (dwell-times, transit-times, lead-times, alerts)
-
Specialized reports (demurrage | detention, Reefer, etc.)
In addition we have a phenomenal ability to customize reports based on data availability and demand.
Contact us to get a great overview of our presets.
Carrier Integration
FCL Lifting Hub has developed a unique approach to connecting directly with carrier data hubs, retrieving relevant data in real time at the event.
The platform standardizes and categorizes data across all carriers, applies embedded business logic to enable advanced analytics, and delivers dashboards and reports that highlight actionable insights and track performance.
Data ownership is fully transferred to our customers, structured, consistent, and under your complete control. Built-in data-quality routines ensure accurate organizational mapping with carriers and correct execution of data models.
Complimentary
FCL Lifting Hub is not designed to compete with your TMS, but to complement it by adding a dedicated analytical perspective for ocean freight product management.
Where a TMS rollout cannot be implemented simultaneously across the organization, FCL Lifting Hub closes the gap in real time, ensuring targets are met and contractual commitments are fulfilled.
With bolt-on functionality to your TMS, FCL Lifting Hub enables advanced management of service contracts, allocations, and demurrage and detention, keeping you one step ahead of the competition, at any time.
A PARTNERSHIP
exponentially increasing expertise to delight our customers!
